Petes Handyman Services (“Petes”, “we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes the information we collect, how we use it, and the choices you have regarding your personal information.
Information We Collect
We collect two types of information:
- Personal Information: This includes information that identifies you personally, such as your name, email address, phone number, mailing address, and payment information. We collect personal information when you:
- Request a quote or service through our website or by phone.
- Sign up for our newsletter or other email communications.
- Contact us through our website or social media.
- Apply for a job with Petes.
- Non-Personal Information: This includes information that does not identify you personally, such as your IP address, browser type, operating system, and browsing history. We collect non-personal information through cookies and similar tracking technologies when you visit our website.
How We Use Your Information
We use your personal information to:
- Provide you with the services you request.
- Send you important information about your service, such as appointment reminders and confirmations.
- Send you marketing and promotional materials, with your consent.
- Improve our website and services.
- Respond to your inquiries and requests.
- Consider you for employment opportunities, if you submit your resume.
We use non-personal information to:
- Analyze website traffic and usage patterns.
- Improve the performance of our website.
- Personalize your experience on our website.
Sharing Your Information
We may share your personal information with third-party service providers who help us provide our services, such as payment processors, email service providers, and marketing agencies. These third-party service providers are only authorized to use your personal information for the purposes we have authorized.
We will not share your personal information with any third parties for marketing purposes without your consent.
Your Choices
You have the following choices regarding your personal information:
- You can opt out of receiving marketing and promotional materials from us by clicking the “unsubscribe” link in any email you receive from us.
- You can control the use of cookies on your individual browser settings.
- You can request to access, correct, or delete your personal information by contacting us at the address below.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for the latest information.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Petes Handyman Services
Additional Information for Florida Residents
If you are a resident of Florida, you have additional rights regarding your personal information under the Florida Shine the Light Act. You can request a copy of the personal information we have collected about you by contacting us at the address above.
We hope this Privacy Policy helps you understand how we collect, use, and protect your personal information. Please contact us if you have any questions.